Self Service
MyWikis Self Service is the one-stop shop for wiki owners to manage wikis.
MyWikis.com
For clients worldwide except the European Union |
MyWikis.eu
For clients within the European Union |
Features
- One-click MediaWiki extension and skin installation and uninstallation
- Apply common configuration settings in one-click
- Reset passwords of any user on your wiki
How it works
Only wiki owners (and other designees set on the MyWikis Client Panel) can use MyWikis Self Service. You may sign into MyWikis Self Service with your Client Panel credentials (email address and password)—NOT your wiki username and password. These are the same credentials you use at panel.mywikis.com (or panel.mywikis.eu).
If you signed up with Google and don't have a Client Panel password, you will need to set a password on the Client Panel first on the password reset page (for MyWikis.com, for MyWikis.eu) before you can log in to MyWikis Self Service. The password you set will be used to log in to MyWikis Self Service. Don't worry, you'll still be able to use Google sign-in for convenience.
Once you're logged in, you will see your wikis. Select the wiki you want to manage, and then select what section you'd like to access.
How-to guides
- Managing extensions
- Managing skins (coming soon)
- Managing configs (coming soon)
Frequently asked questions
- I added an extension or configuration setting, but the change isn't showing up on my wiki. What's going on?
- Most likely this has happened due to a cache not being cleared. Caches make your wiki load faster, but when changes are made, caches need to be cleared to reflect the latest changes. Try going to the page where the issue is occurring and append
?action=purgeto the end of the URL. Press "OK" when it asks you if you're sure you want to purge the page. If this still doesn't fix the issue, wait up to 8 hours for the changes to take effect. If there is no change after 24 hours, please contact us.
- I added an extension or skin, but now parts of my wiki are broken/all of the wiki is broken.
- First, try to remove the extension you just added. Most likely, there is a compatibility issue between extensions and/or skins. If you still suspect there is an underlying problem, reach out to us at mywikis.com/contact or mywikis.eu/contact.
- I can't log in to MyWikis Self Service, even though I used my Client Panel email address and password.
- There are several reasons why you may still be unable to log in. Please check the following:
- Your MyWikis Client Panel email and password are separate from the username and password you use to log in to your wiki. Only the MyWikis Client Panel credentials will work for authenticating to MyWikis Self Service.
- Ensure you are logging in to the correct MyWikis Self Service portal. For MyWikis.com clients, use selfservice.mywikis.com. For MyWikis.eu clients, use selfservice.mywikis.eu.
- If you are using Google for signing in to the Client Panel, you'll need to also set a password to use to log in to MyWikis Self Service. Please go to the Client Panel and set a password for your account, then use that to log in to MyWikis Self Service.
- If you recently changed the email address associated with your account, make sure you're using the updated email address.
- Passwords can contain letters, numbers, and normal special characters (such as
!@#$%^&*()[]{};':",./?<>), but they cannot contain letters with diacretics, emojis, or anything else that can't be typed from a typical English keyboard. If your password contains forbidden characters, please change it on the MyWikis Client Panel.