As of August 1, 2022, we accept credit/debit cards in all countries and bank transfers in certain countries.
The following table is a summary of what payment methods and currencies we accept, depending on your location:
|Branch||Country or Area||Currencies accepted||Payment methods accepted|
|European Union (EU)
European Economic Area (EEA)
|MyWikis.com||Rest of the world||USD||
When making your payment for our products, select your desired payment method and proceed to checkout.
We accept: Visa (all countries), MasterCard (all countries), American Express (all countries except Brazil and Malaysia), Discover (U.S. and Canada only), JCB (Japan only), Diners Club (U.S. and Canada only), and UnionPay (China only).
By using Stripe as our billing partner for processing credit card payments, we're able to offer you a secure and convenient billing process. Your credit card information is not stored on our servers. Instead, it is securely encrypted on Stripe's servers, which has been PCI-accredited to PCI Service Provider Level 1. For more information on the safety of Stripe, see their security information page: https://stripe.com/docs/security/stripe.
Your credit card is processed differently (and by different entities) depending on where you reside.
- Clients from the European Union, EEA, Switzerland, and the United Kingdom are processed through Stripe Austria for MyWikis Europe (mywikis.eu).
- Clients from the United States, Canada, and the rest of the world are processed through Stripe USA for MyWikis LLC (mywikis.com).
As of August 1, 2022, PayPal is no longer a payment option.
U.S. bank accounts (ACH)
As of September 14, 2020, MyWikis.com started accepting ACH payments from U.S. bank accounts.
EU/EEA bank accounts (SEPA)
MyWikis Europe accepts SEPA payments.
Check by mail
If you live in the United States, you can send us a check by mail via USPS standard First Class Mail. We will send you the address to send it to—do NOT send it to the address listed on your invoice!
Please note you can only begin using your services after we have received and cashed out your check. You will also need to pay for your own postage.
If you want to use check by mail, please contact our billing team by creating a ticket and they will assist you with the next steps.
MyWikis.com accepts the United States dollar (USD), euro (EUR), and pound sterling (GBP).
Clients in the European Union should generally use MyWikis Europe. United Kingdom clients should use MyWikis.com.
MyWikis Europe accepts the following currencies:
- EUR - Euro
Which currency am I charged in?
The country in which you resides determines the currency in which you are charged.
- U.S. dollar: United States, Canada (if you choose), and all other countries except those listed below
- Euro: European Union, European Economic Area, and Switzerland
- Pound sterling: United Kingdom
Can I pay with my country's currency?
Our credit card processor will collect the amount in the currency of your credit or debit card, by using the fair mid-market exchange rate specified on their websites (Visa, Mastercard).
For instance, if your credit card is from Australia, your card will be charged in Australian dollars at the exchange rate at the time of transaction. Your price is based off of U.S. dollars.
For instance, if on a particular day, 1 USD = 1.30 AUD, then, if you paid for a US$9.99 invoice on that day, you would be charged AU$12.99 by our credit card processor.
If your currency is not mentioned on this page, we do not natively collect in that currency. This is because we are a global company that accepts clients from almost all countries, and it would be impossible for us to maintain rates for every single currency. Therefore, we only maintain rates for currencies with a significant amount of clients using it.
Does it matter who collects my payment?
Everyone receives the same service no matter which one of our divisions collects your payment. The only difference is in billing and which entity officially offers you services.